Shipping and Delivery Policy
At Shahla Jewel, we take great care in crafting and delivering your jewelry with the highest attention to quality and service. Please review our shipping and delivery policy below:
Order Processing
Orders are typically processed within 2–3 business days (Monday–Friday, excluding holidays).
During peak seasons or promotional events, processing times may be slightly longer.
Shipping Times and Methods
Delivery times depend on your location and the shipping method selected at checkout.
Standard shipping typically takes 5–10 business days after dispatch.
Expedited shipping options are available at an additional cost.
Shipping Confirmation and Tracking
Once your order is shipped, you will receive a confirmation email containing your tracking number.
Please allow 24–48 hours for the tracking information to update.
Shipping Costs
Shipping fees are calculated at checkout based on your location and chosen shipping method.
Free standard shipping may be available for orders over a certain amount (please refer to promotional offers at the time of purchase).
Delivery Issues
Please ensure that your shipping details are accurate when placing your order.
Shahla Jewel is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete shipping information provided by the customer.
If you encounter any issues with your shipment, please contact our customer support team at [Your Email Address], and we will assist you in resolving the matter with the carrier.
Undeliverable Packages
If a package is returned to us due to an incorrect address, refusal, or failure to collect, the customer will be responsible for the cost of reshipping.
Need Help?
If you have any questions regarding your shipment or delivery, please contact us at admin@shahlajewel.com.
We’re here to help make sure your experience with Shahla Jewel is exceptional!